Package tracking shows delivered, buyer did not receive. If the goods are shipped from the United States or United Kingdom, then the sellers often use the eBay Global Shipping Program and packages are sent through Pitney Bowes.Often times eBay China sellers ship packages through following carriers: China Post, SFC, Winit, ePacket. The rep transferred my call to global shipping. This means once you ship the package to the eBay warehouse, eBay reships it to the international destination and manages all customs forms, duties and taxes for you.. Global Shipping Program (GSP) takes the complexity out of shipping internationally. eBay’s Global Shipping Program (GSP) aims to make international shipping easy for eBay sellers. Then I get a case opened by the buyer that the Item was not Received and saying that she could not track it. With GSP you only have to ship your product to a warehouse in your own country, then eBay takes over and handles international delivery to the buyer. Go to My eBay > Account > Site Preferences. To opt out of the Global Shipping Program. Click Opt Out. The rep agreed that global shipping should be responsible. There are times, with less expensive items, where sellers may feel that the Program fees are out of proportion to what the items sells for. they use multi pal courier companies that can damage your goods and you have no way to claim or get the refunds for replacements. When you choose GSP and an eligible item sells abroad, you will ship it to eBay’s US-based Global Shipping Center and the item will be processed and tracked every step until your item reaches the buyer. But you said you do not sell on Ebay. The paypal rep again assured me that she could see it was a global shipping program purchase and that they should pay it and opened an appeal case. Click the Show link to the right of the Shipping Preferences section. Arrived at US shipping Center. Global shipping said that the case would have to be reopened and transferred my call to paypal. Hello, I sent a package via FedEx to an eBay buyer. If you still wish to opt out, click Continue to opt out. PB refused to let me know anything about the package and said that they don't offer support on transactions made through the Global Shipping Program, any support would need to be handled through eBay. Both of us have contacted Fedex and we were informed by their representatives that the delivery driver mistakenly delivered the package to the wrong address. ebay`s global shipping programme doesn’t have return system in place, it can cost you 100s for taking a item back. Delivery methods from eBay vary depending on where the eBay seller is physically located. Re: Paypal, Global Shipping Program, and Lost Package It is not possible to trigger Ebay GSP unless the item is listed on Ebay and your Ebay ID specified using GSP for intl shipping. Ebay with global shipping have lost my package they can't trace it wow good delivery system my package stuck in Erlanger KY for the last 7 days no one can find it just put in a complaint to paypal anybody else with same trouble NO MORE EBAY FOR ME ....AMAZON ALL THE WAY . Click the Edit link to the right of Offer the Global Shipping Program. DO NOT SELL WITH GLOBAL SHIPPING PROGRAMME IF YOUR PRODUCTS ARE EXPENSIVE. I dispatched a parcel to USA a few weeks ago using the Global Shipping Program and recived all the usual confirmations from Ebay that it had been recived at the International shipping Centre etc etc . The Global Shipping Program works best for items with an average sale price of over $50. Jul-23-13, 08:52 AM, ERLANGER, KY 41018 eBay international standard delivery gives you full control of what you want to charge buyers for shipping (Free, Flat, Calculated) from end to end. 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